In
hospitality-ii-iii

CERTIFICATE III IN HOSPITALITY

SIT30616

ACCELERATE YOUR HOSPITALITY CAREER

This qualification supports participants who already have a reasonable understanding of the hospitality industry to take their skills to the next level. A career in hospitality provides a variety of opportunities and locations to secure work.

LOCATIONS

Cairns
Cape York
Torres Strait Islands
Northern Territory
Tasmania

DURATION

12 months (full-time)
18 months (part-time)

Dependent on past and current work history and experience.

1800 308 838

Have questions?
Talk to us, we’re here to help.

Entry requirements

There are no entry requirements for this qualification.
The following qualifications and experience are desirable but not required:

  • Certificate II in Hospitality or other relevant qualification.

Or

  • Vocational experience assisting in a range of support roles without a formal hospitality qualification.

ACCELERATE YOUR HOSPITALITY CAREER

This qualification supports participants who already have a reasonable understanding of the hospitality industry to take their skills to the next level. A career in hospitality provides a variety of opportunities and locations to secure work.

CODE
TITLE
CORE / ELECTIVE

Demo Content

BSBWOR203
Work effectively with others
Core
This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict.
SITHIND002
Source and use information on the hospitality industry
Core
This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information regarding the hospitality industry.
SITHIND004
Work effectively in hospitality service
Core
This unit describes the performance outcomes, skills and knowledge required to work effectively in a hospitality environment and provide service to customers during service periods.
SITXCCS006
Provide service to customers
Core
This unit describes the performance outcomes, skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers.
SITXCOM002
Show social and cultural sensitivity
Core
This unit describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues.
SITXHRM001
Coach others in job skills
Core
This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues.
SITXWHS001
Participate in safe work practices
Core
This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into own workplace activities.
SITXFSA001
Use hygienic practices for food safety
Elective
This unit describes the performance outcomes, skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses.
SITXFSA002
Participate in safe food handling practices
Elective
This unit describes the performance outcomes, skills and knowledge required to handle food safely during the storage, preparation, display, service and disposal of food.
SITHFAB002
Provide responsible service of alcohol
Elective
This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol.
SITHFAB007
Serve food and beverage
Elective
This unit describes the performance outcomes, skills and knowledge required to serve food and beverages to customers in a casual dining setting.
SITHFAB014
Provide table service of food and beverage
Elective
This unit describes the performance outcomes, skills and knowledge required to provide quality table service of food and beverage in à la carte or fine-dining settings.
SITXINV001
Receive and store stock
Elective
This unit describes the performance outcomes, skills and knowledge required to check and take delivery of stock and appropriately store, rotate and maintain the quality of stock items.
SITXINV003
Purchase goods
Elective
This unit describes the performance outcomes, skills and knowledge required to determine the purchasing requirements for goods, source suppliers, discuss requirements, and assess the quality of goods before purchase.
SITXWHS002
Identify hazards, assess and control safety risks
Elective
This unit describes the performance outcomes, skills and knowledge required to identify hazards, assess the associated workplace safety risks, take measures to eliminate or minimise those risks, and document all processes.
SIRXSLS001
Sell to the retail customer
Elective
This unit describes the performance outcomes, skills and knowledge required to deliver quality customer service and sell to retail customers. It requires the ability to determine customer needs, match products and services to their needs, and facilitate a sale.
SIRXPDK001
Advise on products and services
Elective
This unit describes the performance outcomes, skills and knowledge required to develop product and service knowledge and provide information to customers.
SITHFAB015
Provide silver service
Elective
This unit describes the performance outcomes, skills and knowledge required to provide full silver service in a fine-dining restaurant.
SITHFAB016
Provide advice on food
Elective
This unit describes the performance outcomes, skills and knowledge required to provide accurate information and advice on different menu options.
SITHFAB008
Operate and monitor cellar systems
Elective
This unit describes the performance outcomes, skills and knowledge required to work safely in a cellar.

Fee for service
For information on applicable fees, phone 07 4044 1060 or email trainingsupport@trainingca.com.au

Funding options
Eligibility conditions apply to funding options. Please contact us for further information or to see if you qualify.

Certificate 3 Guarantee funded by Queensland Government
You may be eligible to receive a Certificate 3 Guarantee funding for this certificate III qualification.

Eligibility criteria include:

  • be aged 15 years or over, and no longer at school
  • permanently reside in Queensland
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen
  • when enrolling into a Certificate III, you must not hold, and not be enrolled in, a Certificate III or higher-level qualification (including an Apprentice or Traineeship), not including qualifications completed at school and foundation skills training or:

What is Certificate 3 Guarantee?

The co-contribution fee represents the total cost of the course, to be paid by the participant, employer or third party prior to commencing training.

A co-contribution fee is divided by the full qualification unit total, for example: a total cost of $247 for 15 units = $16.47 per unit (non-concessional) or a total cost of $160 for 15 units = $10.67 per unit (concessional).

Non-concessional co-contribution fee – $247
Concessional co-contribution fee – $160 (evidence of concession will be required).

For information about our refund policy, please click on the link below or contact TCA to discuss further.

TCA refund policy

For additional information about Certificate 3 Guarantee, click on the following factsheets provided by the Department of Training:

Certificate 3 Guarantee

On successful completion of this qualification, you will receive a Certificate in SIT30616 Certificate III in Hospitality.

On partial completion of this qualification, you will receive a Statement of Attainment in SIT30616 Certificate III in Hospitality.

Job opportunities

Espresso coffee machine operator, food and beverage attendant, function attendant, restaurant host, senior bar attendant or waiter

NOT SURE WHERE TO START?
NO PROBLEM, WE’RE HERE TO HELP.